JOSEPH KELLY, Los Angeles County Treasurer and Tax Collector, pursuant to the California Revenue and Taxation Code (R&TC) Sections 2609 and 2610, announces that the Department will be mailing the 2017-18 Annual Secured Property Tax bills on or before Wednesday, November 1, 2017, to all property owners at the addresses shown on the tax roll. The R&TC Section 2610.5 does not relieve a property owner of the responsibility to make timely payments due to failure to receive a tax bill. Therefore, property owners who have not received a bill by Wednesday, November 1, 2017, should call us on our Bill Request Line at 1(213) 893-1103 to request a Substitute Secured Property Tax Bill. Substitute Secured Property Tax Bills are also

available in our office, located at the Kenneth Hahn Hall of Administration, 225 North Hill Street, First Floor Lobby, Los Angeles, CA 90012, and at each office of the County Assessor. Property tax information is available on our website at lacountypropertytax.com.

“As a result of this mailing, property owners may find it difficult to reach us on the telephone,“ Mr. Kelly advised. “Property owners may obtain answers to the great majority of their questions, including the amount due on any parcel, from the Los Angeles County Property Tax Portal at lacountypropertytax.com. Taxpayers may also call the toll-free Property Tax Information Line at 1(888) 807-2111, where automated information is available 24 hours a day, 7 days a week.”

PAYMENT DUE DATES

Your tax bill has two payment stubs. The 1st installment payment is due Wednesday, November 1, 2017. If the Tax Collector does not receive your payment by Sunday, December 10, 2017, or if the United States Postal Service (USPS) does not postmark your payment on or before Sunday, December 10, 2017, the Tax Collector will impose a 10 percent penalty on the 1st installment. Since December 10 falls on a Sunday, by law, the Tax Collector extends the delinquency date to the close of business on Monday, December 11, 2017. The 2nd installment payment is due Thursday, February 1, 2018. If the Tax Collector does not receive your payment by Tuesday, April 10, 2018, or if the USPS does not postmark your payment on or before Tuesday, April 10, 2018, the Tax Collector will impose a 10 percent penalty and a $10 cost on the 2nd installment.

PAYMENT OPTIONS

PARTIAL PAYMENTS — We recommend you pay the total amount due. However, if you are unable to do so, we accept partial payments. A partial payment reduces the amount of delinquency penalties you will be charged.

PAY ONLINE — To make payments online, go to lacountypropertytax.com, and select “Pay Online” under “Payment Options.”

There is no charge for electronic check (eCheck) payments. The Annual Secured Property Tax bill contains your Personal Identification Number (PIN), which you will need to complete the transaction. Each eCheck transaction is limited to $999,999.99.

You may also pay online by using a credit card (American Express, Discover, MasterCard, or Visa) or debit card. Each online credit/debit card transaction is limited to $99,999.99, including all service fees.

You can make online payments 24 hours a day, 7 days a week until 11:59 p.m. Pacific Time on the delinquency date.

PAY BY CREDIT OR DEBIT CARD OVER THE TELEPHONE — We accept credit cards

(American Express, MasterCard, and Visa) and debit card payments over the telephone. To pay by telephone, call toll-free 1(888) 473-0835. The Annual Secured Property Tax bill contains your Electronic Fund Transfer (EFT) Number, which you will need to complete the transaction. Please retain the confirmation number for future reference. Each credit/debit card transaction is limited to $99,999.99, including all service fees.

BY MAIL — Please use the envelope enclosed in your Annual Secured Property Tax bill and include the payment stub from the tax bill. If paying both installments, please include both payment stubs. Do not attach staples, clips, tape, or correspondence. You must mail property tax payments to the Los Angeles County Treasurer and Tax Collector, Post Office Box 54018, Los Angeles, CA 90054-0018. You should not mail your payments to any other address. Property tax payments must be received or USPS postmarked by the delinquency date to avoid penalties.

If we receive your payment after the delinquency date, with no postmark, the payment is late and we will impose penalties, in accordance with State law. If you send a payment by mail, we caution you that the USPS only postmarks certain mail depending on the type of postage used and  may not postmark mail on the same day you deposit it. To assist you in understanding how to avoid penalties that could result from postmark issues, we have compiled important information on how to “Avoid Penalties by Understanding Postmarks.” Visit our website at

ttc.lacounty.gov/Proptax/Postmarks.htm.

You may use an Internal Revenue Service designated delivery service (DHL Express, FedEx, or UPS) to mail your payment, properly addressed with the required fee prepaid, delivery of which shall not be later than 5:00 p.m. Pacific Time on the next business day after the effective delinquency date. The remittance shall be deemed received on the date shown on the packing slip or air bill attached to the outside of the envelope or package containing the remittance.

PAY IN PERSON — We accept cash, check, money order and cashier’s check at 225 North Hill Street, First Floor Lobby, Los Angeles, CA 90012, between 8:00 a.m. and 5:00 p.m. Pacific Time, Monday through Friday, excluding Los Angeles County holidays.

We will also accept payments at 335A East Avenue K-6, Lancaster, CA 93535, between 8:00 a.m. and 5:00 p.m. Pacific Time for several days each installment period: 1st installment — Friday, December 8, 2017, and Monday, December 11, 2017; and 2nd installment — Monday, April 9, 2018, and Tuesday, April 10, 2018. We do not accept cash payments at this location. You must make your payments by check, money order or cashier’s check.

We also accept credit cards (American Express, Discover, MasterCard, or Visa) and debit cards at the North Hill Street and East Avenue K-6 locations. Each credit/debit card transaction is limited to $75,000.00, including all service fees. Make your payment early to avoid long waits at the cashier windows.

ONLINE BANKING OR BILL PAYMENT SERVICES — We DO NOT recommend using these services to pay property taxes. The USPS does not postmark the envelopes these firms use to mail us the payment. In the absence of a postmark, we determine penalties based exclusively on the date we receive payment. For more information on how to “Avoid Penalties by Understanding Postmarks,“ visit our website at ttc.lacounty.gov/Proptax/Postmarks.htm.

EMAIL NOTIFICATION SERVICE

Taxpayers can subscribe to receive property tax related emails from the Treasurer and Tax Collector regarding special notices and upcoming events, such as annual property tax deadline reminders, office location updates and other news. To subscribe, taxpayers may go to Email Notification Service at ttc.lacounty.gov/eNotify.